Terms of service

# MEHRAB DECOR — TERMS & CONDITIONS ━━━ ✦ ━━━ **Last Updated:** [15 / 6 / 2026] Welcome to Mehrab Decor. By using our website **[www.mehrabdecor.com]** ("Site") or placing an order with us, you agree to these Terms & Conditions and our Privacy Policy. Please read them carefully before shopping with us. ━━━ ✦ ━━━ ## 1. About Us Mehrab Decor (operating under [Legal Business Name], registered office at [Insert Address], India) is a curated online destination for luxury home décor, furnishings, and lifestyle accents. ## 2. Eligibility You must be at least 18 years old, or use the Site under the supervision of a parent/guardian, and capable of entering into a binding contract under Indian law. ## 3. Your Account If you create an account, you are responsible for keeping your login details confidential and for all activity under your account. Please let us know immediately if you suspect any unauthorized use. ## 4. Products, Pricing & Availability - All prices are listed in Indian Rupees (₹) and are inclusive of GST, unless stated otherwise. - We make every effort to display our products as accurately as possible. However, as many pieces are handcrafted, slight variation in colour, finish, or texture compared to the images is natural and is **not** considered a defect. - Prices, offers, and product availability may change at any time without prior notice. Orders already confirmed will not be affected by such changes. - If a product is listed at an incorrect price due to an error, we reserve the right to cancel the order and issue a full refund. ## 5. Orders Placing an order does not guarantee acceptance. We may cancel or refuse an order due to stock unavailability, payment issues, pricing/listing errors, delivery restrictions, or suspected fraud — in which case any amount paid will be refunded in full. ## 6. Payments All online payments are processed securely via **Razorpay**, a trusted and secure payment gateway. We do not store your card, UPI, or banking details. Cash on Delivery (COD), where offered, may require additional verification and may not be available for all locations or products. ## 7. Shipping & Delivery - Delivery timelines shown at checkout are estimates, not guarantees, and may be affected by courier delays, your location, or high-demand periods (such as sales/festive season). - Please provide a complete, accurate delivery address along with a reachable phone number. - Risk in the product passes to you once it is delivered to the address provided. - We strongly recommend recording an **unboxing video**, especially for fragile or premium pieces — this helps us process any replacement claims quickly (see Section 8). ━━━ ✦ ━━━ ## 8. Replacement Policy — All Sales Are Final To protect the quality and exclusivity of our handcrafted, curated collection, **Mehrab Decor does not accept returns, exchanges, or refunds for reasons such as change of mind, personal preference, or "I didn't like it."** All sales are final. We do offer a **free replacement** if your product arrives: - **Damaged**, **defective**, or - **Different from what you ordered**, provided you notify us within **[Insert Hours, e.g., 24–48 hours]** of delivery, along with clear photos/videos (including an unboxing video, wherever possible). Once verified, we will arrange a free replacement of the same item. If that item is no longer available, we will offer store credit or an alternative product of equal value, at our discretion. ━━━ ✦ ━━━ ## 9. Intellectual Property All content on this Site — including our name, logo, the signature gold mihrab-inspired divider (━━━ ✦ ━━━), product photography, and descriptions — belongs to Mehrab Decor and may not be copied, reproduced, or used for any commercial purpose without our prior written permission. ## 10. User Conduct You agree not to misuse the Site — including by providing false information, attempting unauthorized access, uploading harmful code, or using the Site for any unlawful purpose. We may suspend or restrict access for any violation of these Terms. ## 11. Disclaimer & Limitation of Liability The Site and its content are provided "as is." While we take great care in everything we offer, we are not liable for any indirect or incidental losses arising from your use of the Site, except where required by Indian consumer protection law. Our total liability for any claim is limited to the amount paid for the relevant product. ## 12. Governing Law & Disputes These Terms are governed by the laws of India. Any disputes will first be addressed through our Grievance Officer below; if unresolved, they shall be subject to the jurisdiction of the courts of [Insert City], India. ## 13. Changes to These Terms We may update these Terms from time to time. The most current version will always be available on this page with a revised date. ━━━ ✦ ━━━ ## 14. Contact Us 📧 Email: support@mehrabdecor.com 📞 Phone / WhatsApp: +91 7417086626 📍 Address: Uttar Pradesh , India 🌐 Website: [www.mehrabdecor.com] ━━━ ✦ ━━━ *Thank you for choosing Mehrab Decor — where timeless craftsmanship meets contemporary luxury.* ━━━ ✦ ━━━